Part-Time Student Success Specialist - Full Stack JavaScript

Treehouse empowers motivated learners to change their lives. The Techdegree provides real-world technology skills that help students achieve their personal and career goals at their own pace and at an affordable price. On the Techdegree Success team we care deeply about our students; we pay attention to their struggles; and we help them succeed.

Under general supervision of the Director of Techdegree Success, the Student Success Specialist is dedicated to coaching, encouraging, and supporting Techdegree students by providing the assistance they need to reach their goals. To be a Student Success Specialist you must understand the technical details of the Techdegree subject matter and the projects students are required to build.

But you're more than a technologist: you work well with people and can explain complex concepts in ways that beginners understand. You empathize and are patient with the struggles of learning a new and complex topic. You'll interact with Techdegree students on a daily basis by providing written feedback on projects, communicating via online group chat, participating in forum discussions and giving occasional 1-on-1 video mentorship. Most importantly, you'll help Treehouse change the world, one student at a time.

• Review student project submissions, providing feedback on project quality and grading projects based on a list of project requirements
• Engage students in Techdegree online community by answering student questions, promoting community, and encouraging student participation.
• Monitor quality of peer-reviews, grade disputed reviews and resolve peer review problems.
• Provide one-on-one student mentorship via online video chat.
• Work with the Techdegree Success team to create a consistent approach to fostering a culture of student success.
• Work with the Techdegree Success team to improve program-wide processes
• Familiarity with Treehouse Techdegree courses and solid understanding of each Techdegree project within the specialist's subject expertise.

• Intermediate understanding of Techdegree subject area
• Familiarity with the Full Stack JavaScript Techdegree curriculum and projects.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users, and the ability to create a welcoming new-hire experience
• Proficient with Google applications such as Google Drive and Google Docs. Comfortable learning line-of-business systems. Knowledgeable of Web-based applications
• Process and detail-oriented with strong organizational skills
• Exceptional problem-solving skills
• High level of initiative, able to work independently and as a member of a diverse and distributed team
• Capable of managing many tasks or projects and able to shift quickly in a rapidly changing environment
• Highly collaborative, able to develop effective relationships across the organization and align projects with the direction of the company/department
• Proven to be a strong listener and an effective coach
• Must demonstrate a passion for learning and technology

• Free online Treehouse subscription

Treehouse is an online technology school that has helped over 850,000 students. Our Mission is to bring affordable technology education to people everywhere in order to help them achieve their dreams and change the world. We transform normal folks into great developers and designers and then we help companies hire them successfully.

We believe in Equity, Diversity and Inclusion, and we are proud to serve Students of all colors, ages, genders and sexual orientations. Our goal is to have the diversity of our team match the diversity of the United States.

Come join us and do the best, most meaningful work of your career.