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Empathy—a powerful force when showing off your work. Your potential employers or clients don’t just care about how you succeed. They also care about how you learn from failure. We’ll dig a little deeper into this concept in Video Three.
New Terms:
Comeback Story -- a return by a well-known person, especially an entertainer or sports player, to the activity in which they have formerly been successful.
Further Reading:
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Just like our 8198 [SOUND] showing, lets do it again.
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[SOUND] I was doing so good.
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It was so good.
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[SOUND] I just spit, was that the.
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[SOUND] We all make mistakes.
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But let's face it, humanity loves a comeback story.
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Where a return to favor is made by someone after a period of challenge or failure.
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People care about redemption.
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So it stands to reason, that is why it is a necessity for
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you to address areas of struggle.
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And resulting growth in your portfolio.
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Taylor Aiken was a brilliant intern of mine a few years back.
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Not only was she a skilled visual designer, but
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she was also meticulous in her documentation.
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As a result, Taylor's portfolio is a thorough and
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thought out collection of content and case studies.
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In particular, I wanna call out a very professional example of a comeback story
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with her case study on IBM's award-winning Carbon Design System.
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Taylor starts by explaining that Carbon is a visual design system
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implemented company-wide across all of IBM and
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was started for IBM's flagship cloud product, originally called Bluemix.
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She goes on to explain, not only the history of Carbon, but
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she diplomatically lets us know where she and
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her fellow designers were failing before Carbon's existence.
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She points out, although the various interfaces had some similarities,
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they lacked a cohesive semblance and user experience across the product.
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An additional challenge was that with so many different teams of designers and
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engineers, it was nearly impossible to ensure that all teams across Bluemix were
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implementing the updates and design changes in a timely fashion.
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She then points out the needs of Bluemix's users and
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how Carbon went about solving for those struggles.
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The point here is that she was willing to discuss the areas that she and
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her team had to overcome, in order to become successful.
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She ends with, while we have three parts up and
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running, we understand that this work is never done.
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Carbon is a living, breathing product that grows and updates weekly.
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It adapts with the product as needed and
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any new IBM cloud products that may adopt it in the future.
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The reason her approach is successful,
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is that she is taking a judgement free stance in her narration.
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Note that she's not calling out any one person or team, to make them look bad.
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Instead, she's simply stating the reasoning behind her and
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her team's decisions, while admitting what wasn't working.
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Here's your takeaway.
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Discussing where you went wrong isn't a weakness.
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Instead, it's a sign of creative maturity.
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However, it's extremely important that you understand
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that it must be done with a judgement free stance.
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And with the intent of explaining how you
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are using that to become more successful in your process.
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I'll see you in the next video.
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