The reality is that you will have one product to meet these users’ needs. As you move into design and development, you should keep in mind each user group’s concerns to help guide your product’s development.
Build Your Own User Flows
If you want to build your own User Flows without relying on Sketch, here are a couple of alternatives. However, Sketch is the popular tool of choice for many people working in User Experience, so that is my top recommendation.
Funnelytics is a website that is meant for digital marketing sales funnels, but it has the components needed to make visual user flows quickly...and it’s free!
- LucidChart is $5/month for a basic plan, but it includes a lot of premade shapes and features. It is less visual than Funnelytics, relying on text to convey meaning.
- These are just a few options for you. There are many out there, and we recommend you looking for yourself to see what solution best suits your needs.
This article explains user flows clearly, and it also shows other common types of flows you may see. It does a good job comparing and contrasting differences between user flows and the other flows represented
UX Glossary: Task Flows, User Flows, Flowcharts, and some New-ish Stuff, by Naema Baskanderi
Linked earlier course notes, this Optimization Glossary from Optimizely does an excellent job covering what user flows are.
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