Now that we’ve sorted the cards into steps the user should take, let’s arrange that into a User Flow. A User Flow is the path you mark out for your users to take, and you should make it easy for them to discover the next step in the process.
- User flow—A document that outlines the progression of ideal user behavior through key moments in their interaction with a product
This article explains user flows clearly, and it also shows other common types of flows you may see. It does a good job comparing and contrasting differences between user flows and the other flows represented
UX Glossary: Task Flows, User Flows, Flowcharts, and some New-ish Stuff, by Naema Baskanderi
Linked earlier course notes, this Optimization Glossary from Optimizely does an excellent job covering what user flows are.
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