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Instruction

Activity: Who is My User?

Activity: Who is My User?

> Now comes a crucial step, putting our responses into buckets. What is a bucket? It's when you begin to move your Post-its into groups that are similar in terms of type or concept.

For this activity, you're looking for patterns within your Empathy Map. You previously sorted your Post-Its describing Stable Sarah into four quadrants:

  • Says
  • Thinks
  • Does...