This course will be retired on May 1, 2021. We recommend "Intro to Design Thinking" for up-to-date content.
Solving for Pain2:16 with Devin O'Bryan
Using the most obvious pain points from the previous video, we’ll decide where we will focus our efforts.
- Prioritization – defining the importance of action items.
- Triage – acting upon the prioritized action items taking care of the most important items first.
- Medical triage using SALT Technique. The same intent is employed for user pain prioritization
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