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The Future of User Experience and the Rise of the Digital Polymath36:26 with Josh Payton
The digital world is at an inflection point. The implications demand that organisations hire designers who are smart generalists. Think about the moment we’re in: mobile, big data and personalisation are converging to drive truly novel user experiences across countless new channels and in real life. In this post-screen world, the lines between the physical and the digital blur. It’s a world of experiences, less and less dependent on any one platform, device, interface or technology. The best designers for this new environment are those who can confidently navigate change by adapting, rather than clinging to a specialty in which they were formally trained or have the most experience. This talk will discuss how the UX discipline has evolved alongside the digital industry and what implications this has for the future. It will explore the history of user experience, dating back to the early days of graphic design, and will share anecdotes and case studies from what Josh has seen during his fifteen years of professional experience, working with clients around the world. As the digital landscape becomes increasingly complex and dependent on sophisticated specialisation, UX must expand to accommodate connections between the digital and the organic, adapting to and guiding the evolution of products and services.
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