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Why Experience Sampling works1:44 with Tomer Sharon
Experience Sampling is an effective user research technique that carries many benefits
Now that you're ready and 0:00 all of the preparations are complete, it is time to start the study. 0:02 Here are the steps you need to take. 0:06 Launch and track. 0:08 Launch the study, start sending notifications and 0:10 immediately track the answers. 0:13 Evaluate each participant and make sure he or she is giving you what you need. 0:15 Adjust participant behavior, clarify. 0:21 Contact participants who do not give you what you need or do not respond at all. 0:24 Ask them to allow you to give them help. 0:30 Troubleshoot their issues and refine their participation. 0:33 For example, if people give you one-word answers, explain you need to be sure 0:36 you understand what they mean and ask them to provide longer sentences as answers. 0:42 Or if participants say they didn't receive any notification, 0:48 try to figure out the reason. 0:52 Pat participants on the back. 0:55 Participants who cooperate fully and 0:57 provide clear useful answers should be encouraged. 0:59 Contact them and tell them you are very happy with their participation and 1:02 level of detail they provide in their answers. 1:06 Be careful not to say that the answers they gave are great. 1:09 Otherwise, you'll bias them to think this is what you need and 1:13 they'll keep giving you the same answers. 1:17 This way, you'll miss other useful answers. 1:20 Thank participants. 1:23 Be sure to thank participants no matter what. 1:25 Some people will stop participating if they think their 1:28 effort is under appreciated. 1:31 I told you, people are funny. 1:33 Begin analysis when you've collected about 5% of the expected number of responses. 1:35 This will help you fine tune the rest of the analysis. 1:40
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