1 00:00:01,170 --> 00:00:05,091 Just like our 8198 [SOUND] showing, lets do it again. 2 00:00:05,091 --> 00:00:06,771 [SOUND] I was doing so good. 3 00:00:06,771 --> 00:00:08,858 It was so good. 4 00:00:08,858 --> 00:00:11,370 [SOUND] I just spit, was that the. 5 00:00:11,370 --> 00:00:14,739 [SOUND] We all make mistakes. 6 00:00:14,739 --> 00:00:19,650 But let's face it, humanity loves a comeback story. 7 00:00:19,650 --> 00:00:25,300 Where a return to favor is made by someone after a period of challenge or failure. 8 00:00:26,360 --> 00:00:28,200 People care about redemption. 9 00:00:28,200 --> 00:00:33,150 So it stands to reason, that is why it is a necessity for 10 00:00:33,150 --> 00:00:35,530 you to address areas of struggle. 11 00:00:35,530 --> 00:00:37,280 And resulting growth in your portfolio. 12 00:00:38,580 --> 00:00:42,450 Taylor Aiken was a brilliant intern of mine a few years back. 13 00:00:42,450 --> 00:00:45,120 Not only was she a skilled visual designer, but 14 00:00:45,120 --> 00:00:47,720 she was also meticulous in her documentation. 15 00:00:48,890 --> 00:00:52,490 As a result, Taylor's portfolio is a thorough and 16 00:00:52,490 --> 00:00:55,386 thought out collection of content and case studies. 17 00:00:55,386 --> 00:01:00,150 In particular, I wanna call out a very professional example of a comeback story 18 00:01:00,150 --> 00:01:05,650 with her case study on IBM's award-winning Carbon Design System. 19 00:01:05,650 --> 00:01:09,810 Taylor starts by explaining that Carbon is a visual design system 20 00:01:09,810 --> 00:01:13,550 implemented company-wide across all of IBM and 21 00:01:13,550 --> 00:01:18,440 was started for IBM's flagship cloud product, originally called Bluemix. 22 00:01:19,670 --> 00:01:23,150 She goes on to explain, not only the history of Carbon, but 23 00:01:23,150 --> 00:01:26,380 she diplomatically lets us know where she and 24 00:01:26,380 --> 00:01:29,360 her fellow designers were failing before Carbon's existence. 25 00:01:30,460 --> 00:01:35,500 She points out, although the various interfaces had some similarities, 26 00:01:35,500 --> 00:01:39,540 they lacked a cohesive semblance and user experience across the product. 27 00:01:40,570 --> 00:01:45,530 An additional challenge was that with so many different teams of designers and 28 00:01:45,530 --> 00:01:50,550 engineers, it was nearly impossible to ensure that all teams across Bluemix were 29 00:01:50,550 --> 00:01:54,650 implementing the updates and design changes in a timely fashion. 30 00:01:56,270 --> 00:02:00,550 She then points out the needs of Bluemix's users and 31 00:02:00,550 --> 00:02:04,400 how Carbon went about solving for those struggles. 32 00:02:04,400 --> 00:02:09,190 The point here is that she was willing to discuss the areas that she and 33 00:02:09,190 --> 00:02:12,890 her team had to overcome, in order to become successful. 34 00:02:14,030 --> 00:02:18,740 She ends with, while we have three parts up and 35 00:02:18,740 --> 00:02:22,810 running, we understand that this work is never done. 36 00:02:22,810 --> 00:02:28,660 Carbon is a living, breathing product that grows and updates weekly. 37 00:02:28,660 --> 00:02:32,710 It adapts with the product as needed and 38 00:02:32,710 --> 00:02:36,020 any new IBM cloud products that may adopt it in the future. 39 00:02:37,350 --> 00:02:39,860 The reason her approach is successful, 40 00:02:39,860 --> 00:02:43,409 is that she is taking a judgement free stance in her narration. 41 00:02:44,480 --> 00:02:50,430 Note that she's not calling out any one person or team, to make them look bad. 42 00:02:50,430 --> 00:02:54,750 Instead, she's simply stating the reasoning behind her and 43 00:02:54,750 --> 00:02:57,260 her team's decisions, while admitting what wasn't working. 44 00:02:58,710 --> 00:03:00,180 Here's your takeaway. 45 00:03:00,180 --> 00:03:03,800 Discussing where you went wrong isn't a weakness. 46 00:03:03,800 --> 00:03:06,830 Instead, it's a sign of creative maturity. 47 00:03:08,130 --> 00:03:12,440 However, it's extremely important that you understand 48 00:03:12,440 --> 00:03:15,030 that it must be done with a judgement free stance. 49 00:03:15,030 --> 00:03:18,260 And with the intent of explaining how you 50 00:03:18,260 --> 00:03:21,840 are using that to become more successful in your process. 51 00:03:21,840 --> 00:03:23,680 I'll see you in the next video.