1 00:00:00,000 --> 00:00:09,194 [MUSIC] 2 00:00:09,194 --> 00:00:13,258 The ability to handle feedback is a key skill of a UX designer. 3 00:00:13,258 --> 00:00:14,333 In this workshop, 4 00:00:14,333 --> 00:00:19,510 I'll show examples of feedback you may encounter throughout your career. 5 00:00:19,510 --> 00:00:23,500 Then I'll provide my recommendations for how to respond. 6 00:00:23,500 --> 00:00:27,650 If you'd prefer to ponder your response to these, feel free to pause the video and 7 00:00:27,650 --> 00:00:28,340 reflect on it. 8 00:00:29,490 --> 00:00:34,470 Constructive feedback is the best because it's thoughtful and actionable. 9 00:00:34,470 --> 00:00:37,410 Here's an example of constructive, positive feedback. 10 00:00:38,470 --> 00:00:42,290 Great job making the call-to-action stand out in the hero. 11 00:00:42,290 --> 00:00:45,450 I love the contrast of the button on the background. 12 00:00:45,450 --> 00:00:48,590 It attracts my eye to it, and I think we'll get a lot of signups. 13 00:00:49,840 --> 00:00:54,470 Awesome, this feedback points out what I did well, and explains why my design 14 00:00:54,470 --> 00:00:57,630 decisions are successful, according to the design school. 15 00:00:58,780 --> 00:01:01,940 Now, here's an example of construction, negative feedback. 16 00:01:03,060 --> 00:01:06,040 I noticed there's a typo in the word success. 17 00:01:06,040 --> 00:01:08,150 Can you remove the extra s at the end? 18 00:01:09,380 --> 00:01:12,840 Also, please update the headlines to use title case, 19 00:01:12,840 --> 00:01:14,986 per the brand's writing guidelines. 20 00:01:14,986 --> 00:01:18,050 This feedback nicely points out the mistakes, 21 00:01:18,050 --> 00:01:21,070 which I'm glad were caught before shipping this to production.