1 00:00:00,630 --> 00:00:02,010 Now that you're ready and 2 00:00:02,010 --> 00:00:06,060 all of the preparations are complete, it is time to start the study. 3 00:00:06,060 --> 00:00:07,350 Here are the steps you need to take. 4 00:00:08,460 --> 00:00:10,160 Launch and track. 5 00:00:10,160 --> 00:00:13,310 Launch the study, start sending notifications and 6 00:00:13,310 --> 00:00:15,740 immediately track the answers. 7 00:00:15,740 --> 00:00:20,329 Evaluate each participant and make sure he or she is giving you what you need. 8 00:00:21,550 --> 00:00:24,560 Adjust participant behavior, clarify. 9 00:00:24,560 --> 00:00:30,250 Contact participants who do not give you what you need or do not respond at all. 10 00:00:30,250 --> 00:00:33,050 Ask them to allow you to give them help. 11 00:00:33,050 --> 00:00:36,760 Troubleshoot their issues and refine their participation. 12 00:00:36,760 --> 00:00:42,470 For example, if people give you one-word answers, explain you need to be sure 13 00:00:42,470 --> 00:00:48,590 you understand what they mean and ask them to provide longer sentences as answers. 14 00:00:48,590 --> 00:00:52,170 Or if participants say they didn't receive any notification, 15 00:00:52,170 --> 00:00:53,640 try to figure out the reason. 16 00:00:55,130 --> 00:00:57,540 Pat participants on the back. 17 00:00:57,540 --> 00:00:59,460 Participants who cooperate fully and 18 00:00:59,460 --> 00:01:02,960 provide clear useful answers should be encouraged. 19 00:01:02,960 --> 00:01:06,800 Contact them and tell them you are very happy with their participation and 20 00:01:06,800 --> 00:01:09,840 level of detail they provide in their answers. 21 00:01:09,840 --> 00:01:13,700 Be careful not to say that the answers they gave are great. 22 00:01:13,700 --> 00:01:17,630 Otherwise, you'll bias them to think this is what you need and 23 00:01:17,630 --> 00:01:20,140 they'll keep giving you the same answers. 24 00:01:20,140 --> 00:01:23,740 This way, you'll miss other useful answers. 25 00:01:23,740 --> 00:01:25,260 Thank participants. 26 00:01:25,260 --> 00:01:28,320 Be sure to thank participants no matter what. 27 00:01:28,320 --> 00:01:31,220 Some people will stop participating if they think their 28 00:01:31,220 --> 00:01:33,340 effort is under appreciated. 29 00:01:33,340 --> 00:01:35,560 I told you, people are funny. 30 00:01:35,560 --> 00:01:40,990 Begin analysis when you've collected about 5% of the expected number of responses. 31 00:01:40,990 --> 00:01:43,790 This will help you fine tune the rest of the analysis.