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Build a Chatbot with Watson APIs

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How Conversation and Tone Analyzer Services Work Together

3:33 with Armen Pischdotchian

Let's review another example that combines the Conversation and Tone Analyzer services. This is an empathetic chatbot that acts as a food coach for a user, helping them meet goals about their nutrition and diet.

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    I have one more example to show you. 0:00
    Because there are so many interesting and useful ways you can combine these 0:02
    services to make things that are helpful in different ways. 0:07
    This last app uses the conversation and tone analyzer services. 0:11
    As an empathetic Chatbot, to act as a food coach for a user. 0:17
    Helping them to meet goals about their nutrition and diet. 0:24
    Very well, folks. 0:29
    We are back at the dashboard and 0:31
    I want to bring your attention to frankly one of my all-time favorites. 0:33
    And this is the empathetic chat box. 0:39
    Lets go in and take a closer look. 0:42
    Very well. 0:45
    So it asks me did you have lunch yet? 0:47
    I must note that actually where I am right now happens to be right around lunch time. 0:50
    It does take a look at your computer clock and asks an appropriate question. 0:56
    Should this be before lunch you would get have you had breakfast or 1:02
    dinner as appropriate. 1:06
    So I'm going to try a few fun activities in here. 1:08
    I'm going to say yes. 1:11
    Can you tell me about what you ate today? 1:16
    Lets have some fun. 1:19
    When I enter something not so good for a dietitian. 1:20
    I suppose ice cream for lunch is not the best choice. 1:28
    How do you feel about what you had? 1:34
    Well, frankly, I feel horrible. 1:35
    So our detected anger. 1:41
    Yes it's not the best choice, fantastic. 1:44
    You can just imagine the conversations that this could have. 1:48
    Let's try one more scenario. 1:52
    And did you have lunch yet? 1:55
    I am going to say, 1:56
    not really trying to lose weight. 1:59
    Dear, how do you feel about skipping meals? 2:08
    Let's just be a little bit difficult in here and 2:10
    I'll say, I feel great about skipping meals, 2:15
    something you wouldn't ordinarily expect to say. 2:20
    But I like the response. 2:27
    It may seem like a plus to skip meals, but your body can cause havoc on you. 2:28
    Then notice how crucial such a chatbot can be, 2:35
    where a conversation is augmented with a tone analysis. 2:39
    Imagine where I'm having a conversation with a chatbot, 2:44
    perhaps even unbeknownst to myself it is a chatbot. 2:48
    Where as I start to get frustrated and upset, the bot will depict that. 2:51
    And it would come back and say, Armin, I noticed that you're getting frustrated, 2:57
    why don't I get a live agent for you? 3:01
    >> Yeah, that would be so helpful. 3:03
    You can see how, I mean, 3:05
    we have that with students who maybe get frustrated about a code challenge. 3:06
    And they want to ask for help and they want to get somebody who can tell that 3:09
    they're frustrated and can give them not only the technical help they need. 3:12
    But the encouragement and the additional support to get them through. 3:16
    >> Absolutely. 3:19
    >> Yeah, these have been some great examples. 3:20
    I mean I think that things like this really open the door of possibilities to 3:22
    the types of things that people can create. 3:26
    So thanks for showing us these, and 3:28
    why don't we get started with our actual chatbot in the next video? 3:30

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