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UX Content Strategy

  • Defining Personality 3:30
  • instruction Personality Trait Exercise
  • Personality Trait Exercise 4:59
  • Review: Defining Your Personality 4 questions
  • Status and Error Messages 5:12
  • Help and Support Content 5:07
  • Review: Strategy for Messaging and Support 6 questions
  • Product Pages and Descriptions 6:25
  • Brand Identity and Values 5:33
  • Review: Strategy for Products and Brands 6 questions

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You have completed Review: Strategy for Messaging and Support!

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Quiz Question 1 of 6

Imagine you work for Instagram. Should you provide help content explaining how users can cancel their account?

Choose the correct answer below:

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  • A

    No, because you want users to stay, not leave
  • B

    Yes, because it’s the appropriate thing to do and might also build trust
  • C

    It depends on the user
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