You have completed Review: Strategy for Products and Brands!

Screenshot of the Phoenix Bats 'Risk Free Guarantee'.

Quiz Question 1 of 6

Phoenix Bats makes and sells wooden baseball bats. In describing their “Risk Free Guarantee”, Phoenix displays a confident and friendly personality, but is their policy clear? If so, what is it exactly?

Choose the correct answer below:

Skip Quiz Review Video

A
Customers cannot return bats once they’ve been used
B
Customers can return a bat within 10 days only for the same model bat
C
Customers can return a bat within 10 days for a full refund or exchange it
D
The policy is unclear because it’s written with “too much” personality

Report Question

UX Content Strategy

Well done!

You have completed Review: Strategy for Products and Brands!

Quiz Question 1 of 6

Report this Question

Oh no!

Your Exam Has Ended

Sign up for Treehouse!