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General Discussion

Ben Os
Ben Os
20,008 Points

2 technical problems I encountered in the Treehouse interface and need attention (Had several data losses)!

Porblem 1:

Each time I edit a question, the last button in the end of the back-end form is "post answer". 2-3 times I clicked it by mistake (as I thought this would be the "post edit" button) and in all cases I encountered data loss. After making all the changes, I clicked it, the page bootstrapped and than I got the message "We couldn't post your answer" I needed to make the edit anew. I have no words to describe how annoying this is. I think, with much humbleness, that this option of answering an edited question is redundant and confusing and it would be better off without it --- When someone clicks "edit" this someone is most likley wants to edit, not answering...

problem 2:

This is the second time I try to write this report. In the first time this very data was losed by itself... I "by mistake" moved my mouse cursor outside this "Ask a question" form, clicked the mouse and "bang" the form was dissappeared. It's a tech prob or bug... Though I couldn't replicate the issue, I could replicate another issue. When you ask a new question, there are three stages --- write a title, see similar questions, and write the body of the text. This are the 3 stages... When you click outside the window in stage 2 (see similar questions) it does happen. This is also problematic since it deletes the title you already inserted and it's annoying when it's a long title.


1 Answer

Codin - Codesmite
Codin - Codesmite
8,600 Points

For technical problems with the website it is best to contact the support team at help@teamtreehouse.com, the support team will be able to help you with the problem or pass on the problem to the site's development team to investigate.