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General Discussion

Posted by Connor Winter
Connor Winter
375 Points

Account Billing

Hello, today I saw that my account was randomly charged 25 dollars. I then saw that my trial was over. I was planning on ending my account because I decided that I am not going to be using teamtreehouse's services. I did not end it in time due to the fact that it is the holidays and that I have been away. It was not fun seeing that I was charged on my card while I was away. I want a refund and my account deleted. I had just put money on my card and I did not want it spent on this. Please give me a refund and remove my account. Thanks

2 Answers

Tom Bedford
Tom Bedford
15,645 Points
Tom Bedford
Tom Bedford
15,645 Points

Hi Connor, support can help you with this if you send an email to help@teamtreehouse.com.

Connor Winter
Connor Winter
375 Points
Connor Winter
Connor Winter
375 Points

I did and they havent got back yet. What are their hours?