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Suli S
1,475 PointsAnyone experience slow browsing in Treehouse?
Hi. I don't know why Treehouse is slow to browse for me compared to other websites. Anyone got the same problem?
14 Answers

Tommy Morgan
Treehouse Guest TeacherYep! We're kind of getting hammered at the moment :) We're working on it though - hopefully we'll have another server or two up and running in the next little bit to help us bring things back to normal.

Andy Mortimer
Courses Plus Student 4,487 PointsYeah its really slow for me as well, guess they are having a few problems with the upgrade, which looks amazing by the way. Just hope the speed issues disappear soon.

Kevin Korte
28,147 PointsSame here. I have confidence you'll get it sorted.

Suli S
1,475 PointsHi Tommy. Will that take time? It is really annoying. We saw the beauty of the new site but we hate this issue.

Suli S
1,475 PointsI don't know if this this problem has anything to do with the https protocol? I use Firefox but what I noticed all websites are good in browsing speed but Treehouse is not!

Tommy Morgan
Treehouse Guest TeacherSuli S -
We're pretty bummed about it too. All the publicity from the redesign has more than doubled our normal server load and we're having to race to keep up.
I don't have a specific timeframe for you but we're just getting the new servers tested to make sure everything's ok - hopefully we'll start seeing improvement real soon.

James Barnett
39,199 PointsDid you get slashdotted or hacknews-ed (?) about the re-design?

Tommy Morgan
Treehouse Guest TeacherPeople still slashdot things? :)
We were on HN, and the redesign also got a lot of twitter traffic. There was also an announcement email - I don't have a traffic breakdown or anything, but we're definitely under some serious load.

David Andrews
17,403 PointsAha!! This answers the support request I just logged. Feel free to ignore it as I don't want to add to your pain!.
Good luck with bringing in the new servers, the new site looks great!

Tommy Morgan
Treehouse Guest TeacherThings should be a bit snappier now. We're going to keep an eye on it and continue to try to work on performance, of course, but for now you should see some improvement :)

Kevin Korte
28,147 PointsIt seems so already Tommy, yes! Are you guys still using AWS for the hosting?

Tommy Morgan
Treehouse Guest TeacherWe are. Hopefully that will be changing in the very near future, though.

Kevin Korte
28,147 PointsThat kind of web hosting interest me. Can you explain why you are moving in one sentence? I'd love to see a deep dive/project on picking and setting up that kind of web hosting. (Rackspace is similiar, correct?). Especially for guys geared more towards the design side of stuff.

Tommy Morgan
Treehouse Guest TeacherMostly it has to do with the support infrastructure. Right now we're managing everything ourselves, which means that it takes us a little longer to respond to problems (like the performance issue today) and ultimately means that we get to spend less time improving Treehouse.
Switching over to a company that can manage it all for us and provide dedicated support will enable us to deal with these situations more quickly and will free us up to spend more time making Treehouse a better place to learn.
More than a sentence but that's what I've got :)

Kevin Korte
28,147 PointsThat works for me. Servers are a rabbit hole I do not like going down. I'm always curious to learn who and how one chooses where to host.

Suli S
1,475 PointsIt seems a bit better now but still not great.

Kevin Korte
28,147 PointsMuch better load times. I was seeing 12-16 second loads. Now the longest I've seen is 6 seconds, with many pages loading in about 2 seconds, which is on par with what the site was before the update.

Andy Mortimer
Courses Plus Student 4,487 PointsSeems to be running better now, thanks for keeping us updated.

Kristófer Isar Ingimundarson
632 PointsThe only issue I'm having is trouble with the video buffering. It tends to stop and just buffer like there's no tomorrow, and it won't stop, so I'll have to refresh. I know it's only a push of a button, but it's still annoying.

Tommy Morgan
Treehouse Guest TeacherHey Kristófer Isar Ingimundarson -
I'd suggest you get in touch with our support team at help@teamtreehouse.com. They have a few tips and troubleshooting tricks for finding some common issues with our video playback and might be able to help with that :)

Kristófer Isar Ingimundarson
632 PointsAllright, thanks Tommy :)