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General Discussion

Can not download videos even subscribed in Techdegree


When I press the Download tab, I can not download videos or transcript even I subscribed to Techdegree.

2 Answers

Lee Ravenberg
Lee Ravenberg
10,017 Points

Hi hahy,

I think you should contact Support for this.

Good luck!

Thanks. I've just sent Support ticket.

Hi there!

We haven't received your email here in Support yet, but we're happy to help. Please do send us an email about this, and we can provide more details for you. We appreciate your patience!

Best, Kara