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Posted November 23, 2015 5:42pm by

Canceled my subscription, still going to get billed

I signed up for treehouse to test it out FREE for two weeks. Signed up one week and six days ago and went to cancel my subscription today, but it still stands that my account will be billed tomorrow ( 24.11) Why is this?

2 Answers

November 23, 2015 5:44pm

Einar Uvsløkk you should Contact Support with questions regarding billing. They will take care of you and make sure you are not billed.

November 25, 2015 12:09am

When you cancel your account during your free trial, the account remains open until the end of the trial. The billing date will remain displayed but with a pending cancellation. Hope this clears up any confusion for those who stumble upon this post.

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