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Jasiu Hanc
8,341 PointsCan't submit code challenges.
Hey,
I've been trying to submit a code challenge but every time I do I am graced with the pop up message that everyone here is probably familiar with.
("Oh no! There was a communication problem.
If you continue experiencing problems, please contact support at help@teamtreehouse.com.
Fear not! Your code is safe with us. You will be able to resubmit once you reload the challenge." )
I've tried doing different courses, using a different browser, restarting the router, restarting the computer but it doesn't help and it's been like this for about 1.5hrs.
Anyone has similar problems?
7 Answers
Ivan Bagaric
Courses Plus Student 12,356 PointsYour internet probably lagging..
Jasiu Hanc
8,341 PointsNo, I checked, it's actually perfect today. Usually I get connection this good only in the middle of the night but I always get on treehouse the same time of day and never had an issue like this.
tobiaskrause
9,160 PointsClear Cookies and Cache logout and try again. Also update your browser or switch it
Jasiu Hanc
8,341 PointsDidn't help either. I tried doing it one the app but it gives me the same message. I'm using up-to-date chrome and I've already tried different browsers but it's all the same ;/
Rob Allessi
8,600 PointsThanks for the heads up, and we apologize for the trouble that this has caused you. We haven't had any reports about this issue come in from anyone else, and the support team has been unable to duplicate this on our end.
We'll respond back to your email here shortly to gather a few additional details in hopes of troubleshooting this issue. Thanks for your patience!
Jasiu Hanc
8,341 Pointsit's started working again. Thank you all for help :)
Michael Mau
3,439 PointsI've had this problem since the start and it's really time consuming and annoying. Every time I change some code in the challenge, I have to wait for the popup error (communication problem), then reload, then check work on step one, continue, check step 2... until I get to the place I was originally - and then the preview/check work buttons work fine ONE time. Then I have to do it all over again.
I'm also using Chrome. I've tried all above steps. Hopefully I won't have to use the Workspaces much longer.