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1 Answer

Hi Antoinette! Sorry to hear of any troubles. If you are using Internet Explorer or Safari, please switch to Google Chrome or Mozilla Firefox. If you're already using Chrome or Firefox and you are still experiencing this issue, please disable your plugins. You can do this temporarily by opening a new window up in Incognito Mode (Chrome) or Safe Mode (Firefox). If a Code Challenge works within one of those two disabled plugin windows then the problem is a plugin on your browser that you'll need to remove.

We may also recommend trying a different network to rule out any connection issues.

I hope this helps!