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General Discussion

Posted by Doe Daughtrey
Doe Daughtrey
890 Points

Code Challenge Engine Error

I selected "General Discussion" because I don't think this problem is just related to Ruby.

When I try to check my work in the Ruby challenge that asks me to "Add 'css/normalize.css' to the page as an external stylesheet," I get the following error across multiple browsers:

There was a problem connecting to the Code Challenge Engine: Timeout Error. If this problem persists, please contact support at help@teamtreehouse.com.

Do any of you know what's up with that?

Thanks! Doe

Stephen Chin
Stephen Chin
1,004 Points

The same thing is happening with me in html. Its probably a problem with the site and will take time to fix

8 Answers

ALEX F CHAVET
ALEX F CHAVET
7,465 Points
ALEX F CHAVET
ALEX F CHAVET
7,465 Points

I got the same problem, with a complete different challenge so I think the problem comes from treehouse servers.

Stone Preston
Stone Preston
42,016 Points
Stone Preston
Stone Preston
42,016 Points

There is a problem with the code challenges at the moment. Not really sure whats going on. Refreshing doesnt fix it. It seems the only thing that works is to wait a while then try again. Its pretty intermittent. I emailed support earlier today about the issue when I noticed it but that was after they closed.

Doe Daughtrey
Doe Daughtrey
890 Points
Doe Daughtrey
Doe Daughtrey
890 Points

Thanks for the quick responses. I'm so relieved to know that I'm not alone, though I hate knowing that others are suffering with me. I will just do something else for a while and come back to it later. I did send a support email. Hopefully they will fix the issue soon.

I'm new to Treehouse and I'm so excited to work my way through some things--it's disappointing to be stuck. LOL!

Stone Preston
Stone Preston
42,016 Points

you can still continue with your course and keep working through it by the way, you just have to skip the challenge(s). so you really arent "stuck", just inconvenienced.

Ruben Dario Gutierrez Sanchez
Ruben Dario Gutierrez Sanchez
4,602 Points
Ruben Dario Gutierrez Sanchez
Ruben Dario Gutierrez Sanchez
4,602 Points

Same problem here :(

Muhammad Wahbi Fadillah
Muhammad Wahbi Fadillah
1,342 Points
Muhammad Wahbi Fadillah
Muhammad Wahbi Fadillah
1,342 Points

same problem here, on Web Design Tracks :(

Kirsten Minshall
Kirsten Minshall
2,793 Points
Kirsten Minshall
Kirsten Minshall
2,793 Points

Same problem

Heiko Mlodystach
Heiko Mlodystach
1,490 Points
Heiko Mlodystach
Heiko Mlodystach
1,490 Points

Same here. On the iPad too.

Scott Magdalein
Scott Magdalein
1,667 Points
Scott Magdalein
Scott Magdalein
1,667 Points

Hi all! Sorry about that. The Code Challenge servers were having some trouble, but they've been fixed as of 10am EST.