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CSS CSS Foundations Advanced Selectors UI Element States Pseudo-Classes

Clint Sanders
Clint Sanders
9,198 Points

Code Challenge Error

I've been getting the following error while trying to complete code challenges tonight:

"There was a problem connecting to the Code Challenge Engine: Timeout Error. If this problem persists, please contact support at help@teamtreehouse.com."

Is this an issue due to the tracks update?

6 Answers

Hi Clint Sanders ! :)

Thanks for letting us know about this. The best way to troubleshoot any issue is to email the Support Team directly at help@teamtreehouse.com. We are aware of the issue and appreciate the heads-up! Our Dev Team is working hard to fix the problem. I apologize for the inconvenience this may cause in the meantime. Please keep an eye on our Status page for updates: http://status.teamtreehouse.com/

Thanks so much for your help, we expect to fix it soon. :)

Best,

Elizabeth

Darry Berger
PLUS
Darry Berger
Courses Plus Student 6,818 Points

They are currently closed, this is a known issue, all we can do is wait until they attempt to debug tomorrow.

Clint Sanders
Clint Sanders
9,198 Points

That makes sense. I figure it is because of the upgrades today. I do like the cards based tracks though, so I hope that doesn't change.

No, it's been happening to me as well.

Jorge Rangel
Jorge Rangel
2,475 Points

I'm having the same error! I thought the problem was on my side.

Tamur Farrokhnia
Tamur Farrokhnia
25,973 Points

Same error here as well. Help center hours are listed as mon-thurs though. I certainly hope they can get it fixed before then...

Hi all! Sorry about that. The Code Challenge servers were having some trouble, but they've been fixed as of 10am EST.