Welcome to the Treehouse Community

Want to collaborate on code errors? Have bugs you need feedback on? Looking for an extra set of eyes on your latest project? Get support with fellow developers, designers, and programmers of all backgrounds and skill levels here with the Treehouse Community! While you're at it, check out some resources Treehouse students have shared here.

Looking to learn something new?

Treehouse offers a seven day free trial for new students. Get access to thousands of hours of content and join thousands of Treehouse students and alumni in the community today.

Start your free trial

CSS CSS Foundations Advanced Selectors UI Element States Pseudo-Classes

Clint Sanders
Clint Sanders
9,198 Points
Posted by Clint Sanders
Clint Sanders
9,198 Points

Code Challenge Error

I've been getting the following error while trying to complete code challenges tonight:

"There was a problem connecting to the Code Challenge Engine: Timeout Error. If this problem persists, please contact support at help@teamtreehouse.com."

Is this an issue due to the tracks update?

6 Answers

ecp
ecp
838 Points

Hi Clint Sanders ! :)

Thanks for letting us know about this. The best way to troubleshoot any issue is to email the Support Team directly at help@teamtreehouse.com. We are aware of the issue and appreciate the heads-up! Our Dev Team is working hard to fix the problem. I apologize for the inconvenience this may cause in the meantime. Please keep an eye on our Status page for updates: http://status.teamtreehouse.com/

Thanks so much for your help, we expect to fix it soon. :)

Best,

Elizabeth

Darry Berger
PLUS
Darry Berger
Courses Plus Student 6,818 Points
Darry Berger
Darry Berger
Courses Plus Student 6,818 Points

They are currently closed, this is a known issue, all we can do is wait until they attempt to debug tomorrow.

Clint Sanders
Clint Sanders
9,198 Points
Clint Sanders
Clint Sanders
9,198 Points

That makes sense. I figure it is because of the upgrades today. I do like the cards based tracks though, so I hope that doesn't change.

Annette Martinez
Annette Martinez
10,737 Points
Annette Martinez
Annette Martinez
10,737 Points

No, it's been happening to me as well.

Jorge Rangel
Jorge Rangel
2,475 Points
Jorge Rangel
Jorge Rangel
2,475 Points

I'm having the same error! I thought the problem was on my side.

Tamur Farrokhnia
Tamur Farrokhnia
27,197 Points
Tamur Farrokhnia
Tamur Farrokhnia
27,197 Points

Same error here as well. Help center hours are listed as mon-thurs though. I certainly hope they can get it fixed before then...

Scott Magdalein
Scott Magdalein
1,667 Points
Scott Magdalein
Scott Magdalein
1,667 Points

Hi all! Sorry about that. The Code Challenge servers were having some trouble, but they've been fixed as of 10am EST.