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Chelsey Buttrey3,259 Points
I keep getting a connection failed note when I try to open up my control panel in cyberduck. My network diagnostics said everything was working. I contacted namecheap.com and everything was good on their end. Does anyone know what I could be doing wrong?
Alan Johnson7,625 Points
Hi Chelsey! It's going to be hard to troubleshoot this with you without you giving up potentially private information, but if you'd like me to help out I'd be more than happy to do so over email. Feel free to ping me at firstname.lastname@example.org and I'll try to help out however I can. We can post a conclusion here once we figure out what's up.