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Chelsey Buttrey
Chelsey Buttrey
3,259 Points

Cyberduck issues

I keep getting a connection failed note when I try to open up my control panel in cyberduck. My network diagnostics said everything was working. I contacted namecheap.com and everything was good on their end. Does anyone know what I could be doing wrong?

1 Answer

Alan Johnson
Alan Johnson
7,625 Points

Hi Chelsey! It's going to be hard to troubleshoot this with you without you giving up potentially private information, but if you'd like me to help out I'd be more than happy to do so over email. Feel free to ping me at alan@teamtreehouse.com and I'll try to help out however I can. We can post a conclusion here once we figure out what's up.

Chelsey Buttrey
Chelsey Buttrey
3,259 Points

Thanks for wanting to help Alan! I just figured out that it was my firewall settings.

Alan Johnson
Alan Johnson
7,625 Points

Awesome! I'm glad you got it figured out.