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David Dong
5,593 PointsDeleting Your Account
If you delete your account and then re-enroll, will you keep all your progress? (I do not want to keep all my progress. I want to reset my account)
3 Answers
Adam Young
15,791 PointsIf your interest is in not being billed, you can simply "Pause your enrollment", which will keep your progress but stop billing.
Michael Afanasiev
Courses Plus Student 15,597 PointsHi David,
Although I believe deleting your account will do the trick, but I wouldn't recommend to go through all that fuss, just contact support at help@treamtreehouse.com and they'll be glad to help you reset your progress.
David Dong
5,593 PointsI've tried that, and they didn't do anything XD
Michael Afanasiev
Courses Plus Student 15,597 PointsReally?! That's odd! Do you mean you haven't received a reply from them or...?
David Dong
5,593 PointsThey said they couldn't do anything about it at the time. They gave me a few tips, but I just wanted to reset my account. I've seen on the forum, that people have reset their account before, so I don't know what it was.
Fredy Enrique Zegarra Diaz
2,304 PointsI want to reset my progress too. they didn't answer anything yet!