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General Discussion

Downgrade partial refund

I downgraded in the beginning from the $49 plan to the $25 dollar plan and when I did it said I'd be refunded $24. I haven't received anything.

Steven Parker
Steven Parker
229,018 Points

While the forum is a great place to get help from other students on learning issues, you might get a more certain and rapid response from the staff about account issues by contacting Support.

2 Answers

Thanks so much... Treehouse actually said submit to the forums too... But thank you oh so much

Steven Parker
Steven Parker
229,018 Points

Are you sure they said to use the forums for issues about your individual account and payments?

Jay Padzensky
Jay Padzensky
4,731 Points

Hey Brian,

We received your email and have since replied. We hope it helps. As a helpful suggestion, we do tend to try to use the Community forum for code related questions and discussion. Should you have any questions about your individual account, emailing us in Support will tend to be the best method to take just so we can keep your details private. Thanks so much!