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General Discussion

Fake payment by tree house.

When i logged in few days before to delete my payment method. No payment method was there. Then how can you guys make payment from my credit card. Ist fake payment from Tree house. I want my money back.

3 Answers

anil rahman
anil rahman
7,786 Points

Are you going to "Account Settings" Then "Enrollment". Then scroll to the bottom of the tick list, and there will be some writing like this.

You can update your payment information here or you may cancel your account. For more information about your Basic membership, contact support.

The words are clickable so click on "update your payment information".

This will show you your current payment method and if you want to change and stuff on that same enrollment page there's stuff about pausing your enrollment which is at the top in some small text near the pick your membership price and stuff like fully cancelling your account is at the bottom again.

Michael Afanasiev
Michael Afanasiev
Courses Plus Student 15,596 Points

Hi Prakash,

Have you tried getting in touch with the Treehouse support to get this resolved? You can contact them at help@teamtreehouse.com

If you feel your payment was fraudulent, you can contact your bank or visa service provider and dispute the payment. They will help you get a refund if it is warranted.