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General Discussion

Krishnanath Maly
Krishnanath Maly
Android Development Techdegree Student 6,095 Points

How To Fix the buffering issue?

One thing I hate about TreeHouse is its video buffering, In the Exact time, Youtube plays 720px video without any buffering in my Browser, So it's Not About my internet speed. Why treehouse video loads very slow in my browser, I took 10 - 14 minute To just Watch Complete a 5-minute video in Sometimes. Why It's too slow to load? Sometimes It's loads properly, Sometimes It Won't.

2 Answers

Jay Padzensky
Jay Padzensky
4,731 Points

Hi Krishnanath,

My apologies for any troubles. While flattering to be compared to YouTube, comparing us to them is like apples and oranges. I'd recommend the following-

  1. Try a private viewing window (e.g. Chrome Incognito). This will disable plugins/extensions that could hamper video load
  2. Clear browser cookies/cache and reboot machine
  3. Try the original device (if possible) from a new network
  4. Try a different device on the original network

The last two suggestions may help identify where the issue may lie. Thanks for your patience and assistance. If you have any additional questions/issues, I may recommend emailing Support (help@teamtreehouse.com) with your environment details (OS, browser, private/public network) and what you have tried and their results. Thanks for your efforts.