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General Discussion

Posted by seanburns
seanburns
1,663 Points

Is there a way to check Workspace Server Status?

Have had ongoing problems loading workspaces over last couple days using Chrom, FF on OSX - 1/2 time fails to load, 1/2 time takes forever. Then, once loaded, will get timeout messages or frozen workspace. I've tried restarting MBA, no change. I sit behind a university firewall, can't test a different environment til this evening. Noticed similar forum reports from few months back. Is there a way to check TH Workspace status?

1 Answer

Geoff Parsons
Geoff Parsons
11,679 Points
Geoff Parsons
Geoff Parsons
11,679 Points

Whenever an outage occurs that's widespread enough we will make notes of it on the status page. If you're having continued issues please contact support and hopefully they can get it sorted out for you.

seanburns
seanburns
1,663 Points

Thanks, Geoff! Love the service, very helpful. I've emailed customer support b/c the problem seems to persist over a couple days.