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kosal ley
iOS Development Techdegree Student 2,734 PointsIssue with webhostingforstudent
My web hosting from webhostingforstudent is doesn't work. I can't reach them via ticket support? anyone can help?
I have tried to reach to webhostingforstudent but there is no way to reach them, only ticket support. There is no response from the so many days. my website is www.booncommerce.com
I know that teamtreehouse and webhostingforstudent is a partner, I hope you can help to remind them for me. Many thanks
4 Answers

Dustin Matlock
33,856 PointsKosal, if you can provide the issue you're having, I might be able to help.

Gloria Dwomoh
13,116 PointsI see similar questions have been asked about this before. Try to check these answers from the forum here
Also, if you have checked out on the site they have this....
"WHY CAN'T I LOGIN TO MY CONTROL PANEL OR ACCESS MY SITE?
There are a couple possible reasons for this. Commonly you need to flush your local DNS. We have some resources for you on how to do this on a Mac or on a Windows machine .
In some cases, your ISP has a cached version of the site. This may cause you to not be able to able to access your site at all. If this is the case, try setting up Google DNS
If neither of those't work, it may be that your IP address has been blocked for something like too many failed login attempts to cPanel or FTP. If you Google search "IP" if will tell you your IP.
If you tried to clear your cache, flush your DNS, use Google DNS and it doesn't work, please contact us with your IP address."

kosal ley
iOS Development Techdegree Student 2,734 PointsThanks gloria, I will try out your way... :)

Gloria Dwomoh
13,116 PointsYou are welcome Kosal. I hope it works out.

James Barnett
39,199 PointsOn a related note,
Has anyone else noticed how gloria has been killing it with answering questions since she arrived on Treehouse last month.

Gloria Dwomoh
13,116 PointsHey thanks James Barnett :)

kosal ley
iOS Development Techdegree Student 2,734 PointsThanks you both, James and Gloria... I got my problems solve. webhostingforstudents sent me a new updated link and set everything back in to normal for me... So appreciated to all of you guys... Treehouse.. I live treehouse...

Gloria Dwomoh
13,116 PointsYou are welcome kosal, glad it works now.
kosal ley
iOS Development Techdegree Student 2,734 Pointskosal ley
iOS Development Techdegree Student 2,734 Pointsmy Cpanel is not working... and the same to my website also not working. if anything you would like to know can let me know... My payment also already full paid. So what can i do?
Thanks Dustin..