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Start your free trialKirsty Pollock
14,261 Points'Launch Console' doesn't seem to work for me right now. Anyone else?
FF or Chrome. I get a "The connection was reset" error.
Have contacted support. Is anyone else having this issue?
31 Answers
Philip G
14,600 PointsDid you try in Incognito Mode?
Kirsty Pollock
14,261 PointsJust tried - still times out.
Philip G
14,600 PointsCan you please post a link to a site where it's not working?
Philip G
14,600 PointsIt's working for me...
Philip G
14,600 PointsIf you are you on windows, try to open CMD and type:
ipconfig/flushdns
ipconfig/release
ipconfig/renew
If you are on OSX let me know
Kirsty Pollock
14,261 Pointsyes - flushdns worked - other commands failed.
Philip G
14,600 Pointssolved?
Kirsty Pollock
14,261 Pointsnope, sorry
Philip G
14,600 PointsTry to run "chrome --ssl-version-max=tsl1" without the quotes. If it doesn't work, please post a screenshot.
Philip G
14,600 PointsThanks, but can you please post another shot with the "More" menu extented?
On the other shot i can't see any information about the bug.
Philip G
14,600 PointsDid the Treehouse Console worked on this Computer before? If not the Firewall might block the Port 3388 or it's a problem with the MTU
Kirsty Pollock
14,261 PointsHave actively enable 3388 on Windows firewall, both incoming and outgoing. No change.
Kirsty Pollock
14,261 Pointsresults from trying MTU thing - not sure how to interpret - except that reducing it doesn't help... https://onedrive.live.com/redir?resid=BF5EDA57450878B4!1416&authkey=!APp2C_YxH5EGp-E&v=3&ithint=photo%2cpng
Philip G
14,600 PointsDid you use "your" MTU? You can find it by typing:
netsh interface ipv4 show subinterfaces
Kirsty Pollock
14,261 Pointsyes, that was the first one. 1500. Higher values give the same result as 1500.
Philip G
14,600 PointsCurios. Please follow my link and try it again. If it doesn't work, I don't know how to continue.
Regards,
Philip
Kirsty Pollock
14,261 Points"ping www.google.com -f -l 1500" gives needs fragmented. 1472 works. 1472 to teamtreehouse does not [times out]. 1472 to dslreports.com does not [times out].
Philip G
14,600 PointsVery, very curious. I search for other solutions.
Kirsty Pollock
14,261 Pointsthanks so much for your suggestions.Network/systems stuff not my strong point.
Philip G
14,600 PointsDo you have other computers in your network where you can try to access the site? Then we know if its a network or a computer problem.
Kirsty Pollock
14,261 PointsMaybe I can use a colleague's machine for a minute...on my colleague's machine, I click the button and nothing happens at all - the new window doesn't even open...
Philip G
14,600 PointsAnd when you type in the URL directly? If you are at your company, do you have a network admin? ... Another idea ... Have you checked your routers firewall?
Kirsty Pollock
14,261 Pointsah, can't now - she is back using it. sorry, didn't' think of that.
Philip G
14,600 PointsBut... As you are a director at your company do you have you access to your Routers backend interface/ Do you have an employee for network administration ? Is the Port maybe blocked there?
Kirsty Pollock
14,261 PointsThis is at a client site. I will ask the network guys tomorrow.
Philip G
14,600 PointsOk, please write here tomorrow if they solved it(and how)?
Philip G
14,600 PointsSolved?
Kirsty Pollock
14,261 PointsNo. Network guys reckon probably the port is blocked at the ISP - but I haven't had confirmation.
Philip G
14,600 PointsAs I said, for now you can only work in your office with the console by connecting you phone to the PC(over a hotspot).