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Design Design Thinking Designing for Your User’s "To-Be" Solving for Pain

Tonnie Fanadez
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Tonnie Fanadez
UX Design Techdegree Graduate 22,796 Points
Posted by Tonnie Fanadez
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Tonnie Fanadez
UX Design Techdegree Graduate 22,796 Points

Link to the Ticketing Website

Hi Devin O'Bryan

Please let us know if there is a link to the website that Sarah is buying the ticket from.

This is to enable us get a clearer and first hand picture of her pain points. For example when you say the button was not clear or not reliable we would like to see this Button and how it really looks like in real life and in a real site. That way we will be better suited to empathize with Stable Sarah.

Right now it just Assumptions which you taught are dangerous.

Thanks,

Thomas Fletcher
Thomas Fletcher
7,284 Points

Great Comment.

Andrew McGrath
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Andrew McGrath
UX Design Techdegree Student 582 Points

Yes, I also think this is a great idea... As right now we are just watching the process.

3 Answers

Quentin Jobs
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Quentin Jobs
UX Design Techdegree Graduate 23,599 Points

I don't think that there is an actual website. I believe this is just a prototype used for training.

Jason Kenny
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Jason Kenny
UX Design Techdegree Graduate 11,030 Points
Jason Kenny
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Jason Kenny
UX Design Techdegree Graduate 11,030 Points

Agree 100%. Having a site to follow along with to experience as Sarah would be so much more beneficial.

Daniel Montgomery
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STAFF
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Daniel Montgomery
Treehouse Staff
Daniel Montgomery
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Daniel Montgomery
Treehouse Staff

There is no actual website to use, there's only the mockup created for this course. But there is a PDF of the mockup provided in the teacher's notes underneath the video. I'll also link it here: https://treehouse-techdegree-projects.s3.amazonaws.com/ux-design/PDFs/checkout.pdf