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chrishill4
1,567 Pointsmy workspace will not load
when i start to watch shopping list 3 video, i tried to load workspace and it will not load??
1 Answer
Jay Padzensky
4,731 PointsSorry for any troubles! Do you receive an error? Any/all specific information you can give will be helpful. Thanks!
chrishill4
1,567 Pointschrishill4
1,567 Pointsit actually says: "not authorized" ??
Jay Padzensky
4,731 PointsJay Padzensky
4,731 PointsSorry to hear, Chris!
We've been performing some infrastructure maintenance lately which has prompted some of these "not authorized" errors. Please refresh the page, as it shouldn’t last more than an hour. If this doesn't work, please close your browser's tabs, quit your browser, and reboot your computer and attempt to load the WS again. We’ve seen success with this before, but other times it can be a matter of waiting.
If you haven’t entered any code and it’s a fresh WS, you can also delete the one prompting the “not authorized” error and launch a new one from the video you’re studying. If you're still having issues, please email us in Support with your Workspace text editor URL, and browser/OS versions. Thanks for your patience and efforts!