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General Discussion

Posted by Paul Dunahoo
Paul Dunahoo
5,390 Points

No Audio for Slicing Tool video

I am using the latest version of Safari on my 15" rMBP, with 10.8.3 installed. This video (https://teamtreehouse.com/library/websites/photoshop-foundations/slices-save-for-web/the-slice-tool) does not have any audio for some reason. I don't know if it is just my computer, but most likely it is. The reason I'm posting it here though is because audio for everything else is working perfectly. The volume controller is at full blast.

Thanks!

Edit: Clicking the download video button and watching it in the Safari browser works, so it is certainly on your end.

Edit 2: Should have checked this earlier, but it appears that I have the same issue on all the videos.

Edit 3: Switching the videos to play with Flash solves the problem, but still. It isn't a good solution.

3 Answers

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

Paul -

Switching the videos to play with Flash solves the problem, but still. It isn't a good solution.

This seems like something that should work natively in HTML5, instead of having use Flash as a workaround.

Can you shoot an email over to help@teamtreehouse.com to report this issue?

Feel free to email the support team directly with any technical issues with the site in lieu of posting them here.

Alisa Chang
Alisa Chang
810 Points
Alisa Chang
Alisa Chang
810 Points

I have the same problem with all videos I've watched in website-basic also using Apple 15" rMBP, with 10.8.3. Has a solution been identified for this issue? Thanks.

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

There's a conflict between how Treehouse uses HTML5 video & Perian

You've got a few options on how to workaround this issue: