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Not possible to reset progress??
Previous questions about resetting course progress all said the Support guys would do it. I emailed them and they said it can't be done...
If I close my account can I reactivate it and start over from square one?
Aaron Arkie5,345 Points
I just got my account reset a couple of months ago. I emailed their support and they gave me another email asking me to let them know that I really wanted to reset. It was reset the same day.
I just inquired if this was possible and received a prompt response informing me that it is not.
I wanted to do the same. As someone who has to watch something many times it would be nice to be able to start a course over from scratch. Not sure what the issue is....Lynda.com has had this feature (clearing viewed videos) for quite some time now.