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General Discussion

Byron Farrell
Byron Farrell
5,700 Points

Payment

I have my card save on to tree house but I am getting the message:

You have an overdue payment, so you don't currently have full access to our learning material. If you're ready to start learning again, click here to update your payment method.

Do I just have to wait for bit or did something go wrong?

2 Answers

Steven Parker
Steven Parker
220,378 Points

The forum is a great place to get help from other students, but may not be the most expedient (or even certain) way to contact the staff.

Hi Byron,

We did receive your email, and have replied there :) Please feel free to write back through the email if you have any further questions!

Best, Kara

Byron Farrell
Byron Farrell
5,700 Points

Hi Kara,

Thanks for the reply Kara. I got your email and I have fixed the issue. I thought I would just post what I was doing wrong so anyone with a similar problem can try this.

In the payment section I was putting my my full address instead of my postal address.

I feel silly for making such a small mistake but there you go, anyone with a similar problem don't worry you're not the first :D