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General Discussion

Posted by Lush Sleutsky
Lush Sleutsky
14,044 Points

Renewing membership

Hey guys. So I had a year membership which expired this past June of 2015, and I paused it. I now want to reactivate, but it seems like I cannot choose the month-to-month option, as it only brings up the yearly subscription information.

Does Treehouse not offer a way to choose between monthly and yearly? Is whatever option you initially pay for the only option that you have to renew? Seems kinda silly...

Anyone know how I get to monthly instead of yearly, cause that is kinda ludicrous? Thank you!!

4 Answers

Konrad Pilch
Konrad Pilch
2,435 Points
Konrad Pilch
Konrad Pilch
2,435 Points

Sub and then

Basic Your account will be billed $xxx on Month 01, 2016

Switch to Monthly Billing

The first tab

Lush Sleutsky
Lush Sleutsky
14,044 Points

I'm not following what you said. When I go to the subscription page, my only options are to renew with yearly billing, and I would like monthly...

Konrad Pilch
Konrad Pilch
2,435 Points

Can you paste a screenshoot?

Lush Sleutsky
Lush Sleutsky
14,044 Points
Lush Sleutsky
Lush Sleutsky
14,044 Points

The issue is that there is no option to select either yearly or monthly - the only thing that is there is to renew yearly. There is not even an option to select monthly. A screenshot will say just that. There is not even the word monthly anywhere there

Konrad Pilch
Konrad Pilch
2,435 Points

The screenshot could shot someting you could not see or something. Same as i cant help with your code if you dont show me it. It doesn't cost anything to put a screenshot up.

Lush Sleutsky
Lush Sleutsky
14,044 Points
Lush Sleutsky
Lush Sleutsky
14,044 Points

Ok, here it is:

http://imgur.com/5DcHUXp

Before, there was an option to switch between yearly and monthly, now only yearly is there...

Konrad Pilch
Konrad Pilch
2,435 Points

I believe you need to unpause the enrolment and then put it on the monthly. If anything goes wrong for some reason you can always write to the support.

Lush Sleutsky
Lush Sleutsky
14,044 Points
Lush Sleutsky
Lush Sleutsky
14,044 Points

Well I don't want to get charged the yearly price accidentally. I wrote to support, and I guess I'll just wait for a response. This facet is not very user friendly. I would think they would make joining and renewing as easy and seamless as possible for customers. Oh well. Anyway, thanks for your help!