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General Discussion

Posted by Marlon Landaverde
Marlon Landaverde
6,686 Points

Reward Videos Issue

Hello Team Treehouse!

Lately, I've been noticing a problem when I try to see the Reward videos. All my other videos stream quickly and without pause, but when the Reward videos pop up, they chop and are really laggy. I don't think this problem is coming from my end because my other videos are streaming in fine.

4 Answers

J A
J A
6,092 Points
J A
J A
6,092 Points

They were very choppy and laggy for me too. I stopped watching them after the 3rd or 4th one because of it.

Terry McKee
Terry McKee
27,299 Points
Terry McKee
Terry McKee
27,299 Points

I just signed up and all of the videos seem to be choppy. Hoping that this is just an intermittent problem.

Rick Rakin
Rick Rakin
6,531 Points
Rick Rakin
Rick Rakin
6,531 Points

I noticed that too, at full screen. Perhaps the Treehouse video viewer is not using hardware acceleration and chokes on the hi-def stuff?

Rick Rakin
Rick Rakin
6,531 Points

Interesting. Will try that some time. It's only on occasion when things start moving fast on the screen so a minor thing for me. Thanks for linking that though.

Happens in Firefox. Haven't tried other browsers.

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

If you are experiencing a technical issue with videos playing, email the support team directly at help@teamtreehouse.com