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Start your free trialDavid O'Neal
8,896 PointsTeam Tree House not authorized
Was originally working reloaded the workspace and it derped on me. Am really frustrated, please advise.
john larson
16,594 PointsI guess to add to my previous comment, that's one of the reasons using your own text editor can be an advantage. And, yes it is very frustrating when you want to get work done and you can't
1 Answer
Cindy Lea
Courses Plus Student 6,497 PointsIve had this happen a few times & yes its frustrating! It doesnt happen often, but when it does, its time to take a break.But before you do, you need to send a message directly to technical support. The want the workshhet number too.
Jay Padzensky
4,731 PointsSorry to hear, David!
We've been performing some infrastructure maintenance lately which has prompted some of these "not authorized" errors. Please refresh the page, as it shouldn’t last more than an hour. If this doesn't work, please close your browser's tabs, quit your browser, and reboot your computer and attempt to load the WS again. We’ve seen success with this before, but other times it can be a matter of waiting.
If you haven’t entered any code and it’s a fresh WS, you can also delete the one prompting the “not authorized” error and launch a new one from the video you’re studying. If you're still having issues, please email us in Support with your Workspace text editor URL, and browser/OS versions. Thanks for your patience and efforts!
john larson
16,594 Pointsjohn larson
16,594 PointsIt happens, maybe give it a few and try again