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General Discussion

There was a problem connecting to the Code Challenge Engine

Can't resolve "Flexbox Challenge" because: "There was a problem connecting to the Code Challenge Engine. If this problem persist, please contact support at ..."

11 Answers

I am having the same problem with every code challenge i try....I have contacted support and tried both google chrome and safari....

Marcus Tisäter
Marcus Tisäter
4,886 Points

Yes, I'm having the same issue as well. They will probably fix this very shortly.

Hopefully so. I just purchased my membership about an hour and a half ago. haha

Marcus Tisäter
Marcus Tisäter
4,886 Points

haha, yeah this problem has never happened to me before. :) Welcome to Treehouse!

Hope they'll get the it back up quickly so that I'll get my weekend project done :)

Thomas King
Thomas King
15,197 Points

The Code Challenges in CSS Foundations are non-responsive, specifically the Text, Fonts, and Lists lesson block.

Thomas, is there anything that you can see that works? I haven't looked at other sections yet to check, but if you know of some code challenges that are working, I will definitely dive into those ASAP. lol

Thomas King
Thomas King
15,197 Points

I know that the prior Code Challenges work fine, and I completed a couple of them this morning.

As for future Code Challenges, I do not know.

Tamar Mebonia
Tamar Mebonia
7,657 Points

I'm having the same problem for about an hour I think. Everything was working, I've completed several challenges without a problem earlier today, but now I'm trying to do the objects challenge in JavaScript and it's not working, keeps telling me it couldn't connect to the Engine

I think it's because I just purchased membership. The server knows it's me

Thomas King
Thomas King
15,197 Points

Hahaha! Yeah, Treehouse is a fantastic, but if I'm right, their staff is 'Pacific' time? They might be snoozing!

Tamar Mebonia
Tamar Mebonia
7,657 Points

Ahah! The culprit is caught! Now, there's only one thing you can do to pay for your wrong-doings! You've got to purchase a year-long membership for me! Only then the mighty gods of one and zero shall forgive you!!! Get to it!

Haha! I wish I could afford to pay for your Treehouse membership there, random stranger.

I think Thomas is onto something though. It's also Sunday. They could be snoozing for another 24 hours!!!!!!!

Tamar Mebonia
Tamar Mebonia
7,657 Points

I know you do, it's your heart's greatest desire I'm sure.

I'm not expecting anything until tomorrow evening my time, so I guess I'll busy myself viewing the videos and then just pass all the challenges at once. Why waste time?

David Bouchare
David Bouchare
9,224 Points

Same issue here. Can't submit my answers.

I'm having the same problem. Hopefully the issue is resolved soon.

James Hollister
James Hollister
5,507 Points

Same problem here, on the PHP courses

Andrea Kotys
Andrea Kotys
7,396 Points

same issue on javascript and ruby on rails

it works!!!

Tamar Mebonia
Tamar Mebonia
7,657 Points

Partly... i think oO. I did one exercise and on the next one I received the same message. But I received a response from the support team, saying they're working on it, I hope they can solve the problem soon. In the meanwhile I can just enjoy being a lazy-ass I've always been ^o^

James Barnett
James Barnett
39,199 Points

This forum is more of a community forum than a support forum, it exists mainly for fellow Treehouse users to help each other out with understanding code not to provide direct support for the service.

Instead you should contact Treehouse support team directly by emailing help@teamtreehouse.com whenever you encounter a technical issue with the Treehouse system.

Tamar Mebonia
Tamar Mebonia
7,657 Points

Which is something I did as soon as I encountered the problem, but frustrated people need to spill it out, most of the time. ^^

James Barnett
James Barnett
39,199 Points

Tamar Mebonia - I'm with you on that. I think the best way in these situations, is to spend an email and then post in the forums noting you've sent an email. As well as noting that anyone else who has the same issue should send an email as well. The squeaky wheel gets the grease and all that.

Hiya Team! :)

We do apologize for the inconvenience or confusion that this may have caused. Our servers handling our Code Challenge engine went down late last night/early this morning. Our developers have fixed the problem, but please reach out to us via email if you continue to encounter trouble. Keep an eye on Treehouse's twitter account for the latest updates: https://twitter.com/treehouse :)

Best,

Elizabeth

Marcus Tisäter
Marcus Tisäter
4,886 Points

Thank you Elizabeth for the update!