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General Discussion

Posted by Michael Thompson
Michael Thompson
416 Points

Treehouse charged my account $121 when I started a "Free Trial"

Is this normal? My credit card company called me because they thought it was a fraudulent purchase.

3 Answers

William Li
PLUS
William Li
Courses Plus Student 26,868 Points
William Li
William Li
Courses Plus Student 26,868 Points

No this is NOT normal, contact Treehouse Support.

Unsubscribed User
Unsubscribed User
5,512 Points
Unsubscribed User
Unsubscribed User
5,512 Points

Treehouse Support. I'm sure they will get you squared away.

justinw
justinw
14,517 Points
justinw
justinw
14,517 Points

Hi Michael, William is correct that this is not normal and you should contact Treehouse support. They're off on Fridays, but I have no doubts they will resolve your issue quickly.

Sorry for any inconvenience this may have caused.