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General Discussion

Posted by Leo Evans
Leo Evans
6,248 Points

treehouse ipad app: difficulties loading new sections

Using the ipad app today, I have been having some difficulty with the app forcing me out after completing a code challenge - it's not a full reset, I'm still logged in, but I leave the app and when I return am brought back to the 'home' screen.

1 Answer

Jay Padzensky
Jay Padzensky
4,731 Points
Jay Padzensky
Jay Padzensky
4,731 Points

Hey Leo,

Sorry to hear about this. If you can please email help@teamtreehouse.com with additional details (specific Code Challenge(s) or tracks, if you get booted at the exact moment every time, iPad OS version, Treehouse app version, private or public network, etc). We'll be happy to help troubleshoot and escalate to our iOS devs if necessary. Note that all these details will be needed to best narrow down what's happening!

Konrad Pilch
Konrad Pilch
2,435 Points

If theres no froum on the app, was this intentional or should i write to the support as well? I mainly downoladed the app for the forum i i can't find it.

Jay Padzensky
Jay Padzensky
4,731 Points

Hi Konrad,

You are correct- there is no access to the Community from inside the app. However, if you access Treehouse via your device's browser, you will be able to navigate to the Community from there.