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UX Design Track same information as CX Design?

Hello TreeHouse Gang! Could I use the UX Design track here on Treehouse and incorporate that information to CX Design? I just now hearing about CX Design and it has similarities with UX but not the same when it comes to actual user activity.

1 Answer

Steven Parker
Steven Parker
229,644 Points

UX knowledge certainly would pertain to CX, since UX is a part of CX. CX (Customer Experience) is more encompassing and covers all interactions a customer might have with a brand from first contact through customer support.

UX (User Experience) focuses on the user's interactions with the product itself.