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Dee Rob288 Points
UX Design Track same information as CX Design?
Hello TreeHouse Gang! Could I use the UX Design track here on Treehouse and incorporate that information to CX Design? I just now hearing about CX Design and it has similarities with UX but not the same when it comes to actual user activity.
Steven Parker225,770 Points
UX knowledge certainly would pertain to CX, since UX is a part of CX. CX (Customer Experience) is more encompassing and covers all interactions a customer might have with a brand from first contact through customer support.
UX (User Experience) focuses on the user's interactions with the product itself.