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Abe Layee
8,378 PointsVideo lagging a lot
Hello there. How are you doing today? I am having a little bug with the videos. They all are lagging. I don't know why. Any solutions fixing this bug?
5 Answers
Hannah Gaskins
14,572 PointsHey Abe,
I haven't had the same issues but I do have some possible solutions :)
- Clear your browsers cache. Clearing your browser's cache is a good thing to do every once in a while. It allows any cache related issues to be cleared up and you to start fresh!
1.a You can find out how to clear your browsers cache by googling it! "how to clear chrome/firefox/IE8/opera cache"
Update any and all browsers you are using. Using the most up-to-date browsers can help avoid any old browser issues.
Try a different browser. You can test to see if the video lag is associated with a specific browser and if it is, make sure that browser is updated, and if the problem persists, uninstall and reinstall the browser.
Hopefully this points you to the right direction to get those videos going strong!
Cheers,
-Hannah
Abe Layee
8,378 PointsAlright thank you. I'll do that now.
Julie Earnest
1,908 PointsHi Abe, I am having the same issue. I cleared the cache on Chrome and that did not make any difference. This issue started yesterday I think but it is actually worse today. I am not having an issue looking at YouTube videos, the speed and presentation are fine. Not sure what else to try at this point.
Hannah Gaskins
14,572 PointsJulie Earnest if this is something system wide, you may want to reach out directly to treehouse support:
https://teamtreehouse.com/support
Another option would be to give another browser a try and see if you are experiencing the same lag issue.
Fingers crossed for you both!
Julie Earnest
1,908 PointsThanks Hannah, I logged in on IE and the speed seems okay now. I will keep that in mind in the future.