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General Discussion

Posted by Jyoti Sindhwani
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Jyoti Sindhwani
Front End Web Development Techdegree Student 150 Points

Why I got billed in Trial Period ?

Why my credit card was billed as I joined Techdegree today. I thought you are offering 7 day free trial. Credit card should not have been charged for 7 days.

2 Answers

robbertdekock
robbertdekock
13,390 Points
robbertdekock
robbertdekock
13,390 Points

I really think you should contact support for this issue. My experience with support is very positive, they are very helpfull! (https://teamtreehouse.com/contact)

Rob Allessi
Rob Allessi
8,600 Points
Rob Allessi
Rob Allessi
8,600 Points

Looks like you signed up for an active plan, bypassing the 7 day free trial. No worries though, we're happy to get a refund to you. Just shoot us an email at help@teamtreehouse.com. :)