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General Discussion

Posted by robbie li
robbie li
30 Points

You charged me $25 on the next day I signed up.

Why you charged me $25 on the next day I signed up. You said it is 7 days free trial,why you charged me so soon? Can I refund it?

2 Answers

Thom Benjamin
Thom Benjamin
10,494 Points
Thom Benjamin
Thom Benjamin
10,494 Points

This is a community forum. You should try asking this to support, which can be contacted through the support page, or the chat icon in the bottom right of your screen!

robbie li
robbie li
30 Points

Yes,I did contact your support team,but no body give me a reply about it.

Thom Benjamin
Thom Benjamin
10,494 Points
Thom Benjamin
Thom Benjamin
10,494 Points

Just to clarify, it's not my support, I'm just a student here. :) Normally Treehouse replies super fast, but as we're probably in a different timezone the office hours may differ from where you're living. Give it a few more hours before trying again, but rest assured they will help you, don't worry about that!