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Developing Empathy
1:55 with Tomer SharonTo understand humans, their needs, and whether products meet those need, you need to develop empathy.
Whitney Hess, "What’s Your Problem?"
Stephen Corey, "Professed attitudes and actual behavior"
Ron Cutler, "Why are the British so bad at washing their hands?"
Josh Seiden, "Replacing Requirements with Hypotheses"
Eric Ries, "The Lean Startup"
Brad Feld, "Problem Solving Versus Empathy"
Indi Young, "Practical Empathy"
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