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General Discussion

its not letting me update my payment method

Im trying to update my payment method because my free trial has just run out, so i tried to update it using my debit card and it does not let me.

Konrad Pilch
Konrad Pilch
2,435 Points

I have problem with it too.

I am having the same problem. Pls advise

3 Answers

Hi anthonypaulino2 and Konrad Pilch, sorry to hear about the trouble! We've just sent you both an email with some troubleshooting tips that should help. Please let us know if not!

Konrad Pilch
Konrad Pilch
2,435 Points

Hi,

I read the email and now, i dont know if thats treehouse problem or ones in the eamil about protection . My account allways get suspended with treehouse and my billing did failed cople of times and it was extended to bill the next day or week. It happend quite often which is annojing because when i want to log in in a public PC, i dont like going to email and stuff . Though , it pretty sums up with what was in the email about the protection . I dont know what to think .

I am having this same issue :(

Konrad Pilch
Konrad Pilch
2,435 Points

Hi Kristina. if you have any problems , it could be a good move to contact the support here . Never know how long it could take for a reply here on the forum since i believe the STAFF is busy.

I have emailed, tweeted, forumed, facebooked. ;) Thanks

i have same problem but they are not accpting my payment method