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General Discussion

Received message: Welcome to Treehouse Michael!

I just received this message, but I have been a member for over a year I think. Then I couldn't login using my usual password.

Very weird.

3 Answers

James Barnett
James Barnett
39,199 Points
  1. Go to https://teamtreehouse.com/password_resets and reset your password
  2. Email help@teamtreehouse.com and let them know what's happened


The forum is for questions about code challenges, course content and feedback for your designs. Enqueries about your account should be directed to help@teamtreehouse.com

Cheers mate,

  1. I missed the text in the forum header which says "The forum is for questions about code challenges, course content and feedback for your designs."

  2. I couldn't access this part of the site if I wasn't logged in, but reseting the password did help. : )

With this understanding, I will only post in the forum related to what you suggested above.

Thanks James.

James Barnett
James Barnett
39,199 Points

@Michael -

I apologize for the misunderstanding, I should have been more clear, as there obviously isn't a sign that says that.

I was actually attempting to paraphrase a posting that from the day before by, Elizabeth from Treehouse Customer Support.

Maybe I should leave that part to the pros :wink:

Here's are 2 direct quotes from her post yesterday.

In the future, don't use the Forum for troubleshooting support :) email the Support Team directly at help@teamtreehouse.com 
A great place to bounce ideas around is on the Treehouse Forum :) It's a place to ask for help on Code Challenges, quizzes, and your personal projects!

Source: http://teamtreehouse.com/forum/video-issues-minor-bug-with-playback#show-comment-4787