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General Discussion

Posted by Matt Kalebic
Matt Kalebic
1,247 Points

Videos not loading properly

Hi, today starting around the afternoon I started experiencing issues loading the videos on Treehouse. I've tried on both my Macbook Air and desktop PC with no luck and have already tried restarting the router. Has anyone else been experiencing this issue? I tried switching the player to flash as well. Thanks!

2 Answers

James Barnett
James Barnett
39,199 Points
James Barnett
James Barnett
39,199 Points

If you click on the video playback tag you added to this post you will see several threads on this topic

James Barnett
James Barnett
39,199 Points

You can change your setting in Treehouse to use Flash-based video instead of HTML5

If that doesn't work here are few things to try using a different browser, if that doesn't work you can also try it from another network (e.g. work or a coffee shop).

Also if you've tried all of that and notice it's happening during a particular time of day, it might be related to this known issue, with the CDN Treehouse uses

Max Paolone
Max Paolone
1,780 Points
Max Paolone
Max Paolone
1,780 Points

I had the same issue. I found that the HTTPS Everywhere add-on in Firefox was causing the problem. I disabled it and now videos are loading.

James Barnett
James Barnett
39,199 Points

Yep, extension conflicts are a common issues.

I suggest everyone, go through these steps to try and narrow down the issue,

  • Incognito mode
  • Different Browser
  • Different PC
  • Same PC, Different Network

If none of those fix it and it only happens at certain times of day it may be a Treehouse CDN issue.